Our relationship with you is the vital first step in ensuring the success of your project. It is not only important to each and every person with whom you will work at Sysco, but we also believe it is the key to creating an experience which will amaze you and your visitors.

We work hard to foster a high level of communication between client, suppliers and our professional team. This enables us to understand and value exactly what you want, which in turn drives the processes of creativity and project delivery.

In addition, the entire Sysco team shares a commitment to quality that ensures the most stringent procedures are carried out and the highest standards are met.

These are the qualities which we believe make our clients return to work with us again and again.

Design is where our journey together begins. Embracing a client’s vision and taking the first steps towards its realisation starts with our creative team.

At Sysco, free-thinking combines with common sense into a safe and sensible pair of hands to which clients can entrust their project.

Our concept design takes into account practical issues such as the long-term cost of ownership, health and safety, and operational issues that are inherent in every technically complex project. We constantly review technology choices, considering relevance and budget. We test new technologies, produce engineering detail and, if required, demonstrate the solutions to give you a clear understanding of the concepts and functionality.

Hardware is chosen following evaluation by designers, the project manager and cost consultants, using a weighted selection matrix comprising the following criteria:

  • Technical ability to meet design intent
  • Availability from a wide range of suppliers
  • Life expectancy in museum environment
  • Energy profile
  • Cost of consumable components
  • Ease of maintenance
  • Capital cost

Concept design moves seamlessly into detail design.

During the detail design phase, we work closely with the exhibition designers and media creative teams to ensure that the equipment specification meets the final design requirement, with focus on the performance capabilities of chosen hardware, the specification of user interfaces and show control software, and the way in which the systems will interface with other trades during installation.

Tests are carried out on all key pieces of equipment during this process to ensure they meet the performance requirements of the designers. The process concludes with a fully documented specification which is approved by the client before progressing on to the project delivery phase.